Privacy Policy Arrowhead Bank

Privacy Policy

Privacy Practices

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FACTS	WHAT DOES ARROWHEAD BANK DO WITH YOUR PERSONAL INFORMATION?
FACTS Why?	WHAT DOES ARROWHEAD BANK DO WITH YOUR PERSONAL INFORMATION? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
FACTS What?	WHAT DOES ARROWHEAD BANK DO WITH YOUR PERSONAL INFORMATION? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security Number Account balances Transaction history Account transactions Checking account information Wire transfer instructions When you are no longer our customer, we continue to share your information as described in this notice.
FACTS How?	WHAT DOES ARROWHEAD BANK DO WITH YOUR PERSONAL INFORMATION? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Arrowhead Bank chooses to share; and whether you can limit this sharing.

FACTS

WHAT DOES ARROWHEAD BANK DO WITH YOUR PERSONAL INFORMATION?

FACTS

Why?

WHAT DOES ARROWHEAD BANK DO WITH YOUR PERSONAL INFORMATION?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

FACTS

What?

WHAT DOES ARROWHEAD BANK DO WITH YOUR PERSONAL INFORMATION?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security Number
Account balances
Transaction history
Account transactions
Checking account information
Wire transfer instructions

When you are no longer our customer, we continue to share your information as described in this notice.

FACTS

How?

WHAT DOES ARROWHEAD BANK DO WITH YOUR PERSONAL INFORMATION?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Arrowhead Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does Arrowhead Bank share?	Can you limit this sharing?
Reasons we can share your personal information For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Does Arrowhead Bank share? Yes	Can you limit this sharing? No
Reasons we can share your personal information For our marketing purposes - to offer our products and services to you	Does Arrowhead Bank share? No	Can you limit this sharing? We don't share
Reasons we can share your personal information For joint marketing with other financial companies	Does Arrowhead Bank share? No	Can you limit this sharing? We don't share
Reasons we can share your personal information For our affiliates' everyday business purposes - information about your transactions and experiences	Does Arrowhead Bank share? No	Can you limit this sharing? We don't share
Reasons we can share your personal information For our affiliates' everyday business purposes - information about your creditworthiness	Does Arrowhead Bank share? No	Can you limit this sharing? We don't share
Reasons we can share your personal information For nonaffiliates to market to you	Does Arrowhead Bank share? No	Can you limit this sharing? We don't share

Questions?

Call 325-247-5741 or go to www.arrowheadbanktexas.com

What We Do
What We Do How does Arrowhead Bank protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include compute safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
What We Do How does Arrowhead Bank collect my personal information?	We collect your personal information, for example, when you Open an account Apply for a loan Make deposits or withdrawals from your account Make a wire transfer Show your driver's license We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
What We Do Why can't I limit all sharing?	Federal law gives you the right to limit only sharing for affiliates' everyday business purposes - information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What We Do

How does Arrowhead Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include compute safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

What We Do

How does Arrowhead Bank collect my personal information?

We collect your personal information, for example, when you

Open an account
Apply for a loan
Make deposits or withdrawals from your account
Make a wire transfer
Show your driver's license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

What We Do

Why can't I limit all sharing?

Federal law gives you the right to limit only

sharing for affiliates' everyday business purposes - information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions
Definitions Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies. Arrowhead Bank does not share with our affiliates
Definitions Nonaffiliates	Companies not related by common ownership or control. They can be financial and non-financial companies. Arrowhead Bank does not share with nonaffiliates so they can market to you.
Definitions Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Arrowhead Bank doesn't jointly market.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

Arrowhead Bank does not share with our affiliates

Definitions

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

Arrowhead Bank does not share with nonaffiliates so they can market to you.

Definitions

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Arrowhead Bank doesn't jointly market.

Other Important Information
Other Important Information For Texas Bank Customers. The Arrowhead Bank is chartered, licensed or registrated under the laws of the State of Texas and, by state law, is subject to regulatory oversight by the Texas Department of of Banking. Any consumer wishing to file a complaint against Arrowhead Bank should contact the Texas Department of Banking through one of the means indicated below: In person, or but U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone No. (877) 276-5554; Fax No. (512) 475-1313; E-mail: consumer.complaints@dob.texas.gov, website https://www.dob.texas.gov/.

Other Important Information

For Texas Bank Customers. The Arrowhead Bank is chartered, licensed or registrated under the laws of the State of Texas and, by state law, is subject to regulatory oversight by the Texas Department of of Banking. Any consumer wishing to file a complaint against Arrowhead Bank should contact the Texas Department of Banking through one of the means indicated below: In person, or but U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone No. (877) 276-5554; Fax No. (512) 475-1313; E-mail: consumer.complaints@dob.texas.gov, website https://www.dob.texas.gov/.

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